1. Who We Are

Plant Planner ("we", "us", "our") operates the website plantplanner.com.au. We are an Australian-based service that helps home gardeners plan and manage their vegetable garden beds.

2. Information We Collect

We collect the following personal information:

Account information: Name, email address (for authentication via magic link or Google sign-in)
Garden data: Postcode, family size, garden bed dimensions, crop assignments, planting schedules
Photos: Bed photos you optionally upload
Preferences: Dietary preferences, crop preferences (favourites/blacklist), notification settings
Payment information: Processed securely by Stripe. We do not store your card details.
Usage data: Product analytics, a sampled session replay (with all form inputs masked and never captured), and error reports — collected via PostHog and tied to your account so we can diagnose bugs and improve the planner. This runs for every signed-in user; by using Plant Planner you consent to this processing.

3. How We Use Your Information

To provide personalised crop recommendations based on your postcode and climate zone
To calculate family consumption needs based on household size
To generate planting schedules and send email reminders
To process subscription payments via Stripe
To improve our recommendation engine and user experience
To display your garden on the community page (only if you opt-in to a public profile)

4. Public Profiles

You may opt-in to make your garden publicly visible on our community page. If you enable a public profile:

Shown publicly: First name only, postcode, climate zone, bed photos, and crop list
Never shared publicly: Email address, full name, surname, exact address, payment details, or any other personal information

You can disable your public profile at any time in Settings. When disabled, all public data is immediately removed from the community page.

5. Data Storage & Security

Data is stored on Neon (PostgreSQL) servers
Photos are stored on Vercel Blob (encrypted at rest)
All connections use TLS/SSL encryption
Authentication is handled via NextAuth.js with secure session tokens
We do not sell your personal data to third parties

6. Third-Party Services

We use the following third-party services:

Vercel: Hosting and infrastructure
Neon: Database
Stripe: Payment processing
Resend: Transactional email
Google: Authentication (optional)
Anthropic: AI-powered crop recommendations
PostHog: Product analytics, sampled session replay (form inputs fully masked), and error tracking

7. Your Rights

Under Australian Privacy Principles (APPs), you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your account and all associated data
Opt out of marketing communications
Disable your public profile at any time

To exercise these rights, contact us at support@plantplanner.com.au.

8. Cookies & Analytics

Essential cookies keep you signed in and remember your preferences. These always run — they’re required for the app to work.

Product analytics and session replay (via PostHog) run for every signed-in user. We use this to understand which features are useful, find bugs, and improve the planner. By using Plant Planner you consent to this processing — it’s covered by these Terms and this Privacy Policy, not a per-session toggle.

What we record: page views, clicks, scroll depth, and a sampled replay of your navigation. Form inputs (postcode, names, addresses, messages, card numbers) are fully masked and never captured in the replay stream.

We do not use third-party advertising cookies, and we never sell or share analytics data with advertisers. If you want your data removed you can delete your account in Settings → Privacy & data, or contact support@plantplanner.com.au.

9. Children

Plant Planner is not directed at children under 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify registered users of significant changes via email. The "last updated" date at the top reflects the most recent revision.

11. Contact

If you have questions about this privacy policy, contact us at:

support@plantplanner.com.au